About Rebbeck

We partner with leaders who share our vision to reshape healthcare and public services

Our Purpose

Reshaping healthcare and public services to improve the wellbeing of everyone

Our Values

  • Applying real-world insights

  • Inspiring sustainable improvement

  • Delivering meaningful outcomes

  • Putting people first

Our people

A team of professionals

Jay Rebbeck

Managing Director

Jay Rebbeck is the Managing Director and Founder of Rebbeck.​

Jay has extensive experience in reshaping international health systems and public services to deliver sustainable improvements in population outcomes by applying commissioning techniques.​

Jay worked at the heart of the UK commissioning reforms from 2008 – 2015, advising NHS England on the 2010 clinical commissioning reforms. Jay went on to work with more than a dozen Commissioning Support Units and Clinical Commissioning Groups.​

Based in Sydney since 2015, Jay is passionate about improving outcomes for communities and sees huge opportunities in cross-pollinating ideas and learnings across international healthcare and public service ecosystems in Australia, UK and Canada. ​

Jay works closely with Australian Primary Health Networks (PHNs) to support the implementation of the Australian commissioning reforms. Jay has facilitated three national PHN Commissioning Showcases and is the lead facilitator for Rebbeck’s Commissioning Academy. Jay has delivered commissioning masterclasses to more than 600 commissioning staff across Australia, UK and Canada.​

In Canada, Jay is leading Rebbeck’s support to the Manitoba Province health system to introduce a commissioning and accountability model that aims to rebalance the Manitoba health system and advance the quadruple aims of healthcare across the Province.​​

Jay previously worked in the Ernst & Young UK health strategy commissioning practice and continues to collaborate with a strong network of UK based associates to deliver strategic advisory projects across Rebbeck’s international portfolio of clients.​

Jay lives in Sydney with his wonderful wife Susie and three extremely enthusiastic kids, Heidi, Nina and Charlie. When he’s not coaching his kids’ hockey or soccer, Jay likes to get out in the ocean with friends and family to go surfing, stand up paddle boarding or swimming.

  • Commissioning reform
  • Health system reform
  • Public service reform
  • Value-based healthcare

Jay Rebbeck

Managing Director

Neil Deacon


Neil leads project delivery and people development for Rebbeck.​

Neil is a consultant with 10 years of experience across a broad range of engagements in the healthcare ecosystem, with a focus on strategy development and execution. He has worked with commissioners and providers of healthcare as well as a wide range of other players including start-ups, academic consortia, biotechs and major multinational pharmaceutical companies.​

In particular, Neil has a strong track record for designing and implementing complex change programs involving multiple stakeholders (sometimes across multiple geographies) drawing on his cross functional understanding of the industry and deep program and stakeholder management skills. ​

Additionally, Neil has worked with several groups and initiatives that span academic, healthcare, government and private sector groups to bring about change required to make a meaningful difference to the populations they serve.​

Neil has experience working with clients across the globe, including UK, France, Germany, Switzerland, the US, Japan and India prior to moving to Australia in 2019.​

Neil has a PhD in Organic Chemistry from Imperial College London.​

Neil has qualifications in PRINCE2® and MSP® and is also a Certified Organisational Coach, Level 1, IECL​

Neil lives in Thirroul, Illawarra with his partner Emily and his daughter Lily. Outside of work, Neil enjoys training for Triathlons and sharing his passion and knowledge of wine with his neighbours.

  • Strategic Execution​

  • Program Management​

  • Performance Improvement​

  • Organisational Development​

  • Pharmaceuticals and Life Sciences

Neil Deacon


Amy Biggins


Amy Biggins is a Manager at Rebbeck, working on client projects as well as leading the internal finance and operations functions. 

Amy has advised on a broad range of commissioning projects across both health and social care with experience including the development of outcomes-based contracts, Commissioning reviews, development of Commissioning toolkits and financial modelling to test the feasibility of a health services. 

Amy’s career began in Corporate Finance working for international investment banks. From her background in finance, Amy has brought a skillset in financial analysis and modelling, which she has applied to the health and social care context. 

Amy has a Bachelor of Commerce and a Bachelor of Economics from the University of Queensland as well as a Masters of Public Health from the University of Sydney.

Amy lives in Sydney with her husband and two children. Outside of work, Amy regularly volunteers with St Vincent De Paul's "Night Patrol" van. She also enjoys pilates, playing classical guitar and spending time outdoors.

  • Commissioning
  • Evidenced-based reviews
  • Financial analysis
  • Forecasting
  • Financial Modelling

Amy Biggins


Jacquelynn Chong


Jacquelynn Chong is a Consultant at Rebbeck. She has a Bachelor of Biomedical Science from Bond University and a Masters of Management from the University of Sydney.​

Jackie has worked on a range of projects in the health and social care space. Her experience includes commissioning maturity assessments, process improvement projects, development of outcomes frameworks and commissioning toolkits. Jackie coordinates the training courses within the Rebbeck Academy and is the plant mum for the office greenery. ​

Jackie is passionate about reducing disadvantage and improving health and social outcomes for all people, regardless of their race, sex, geographical location, socioeconomic background, disability, sexuality and age. ​

Outside of work, Jackie can often be found in a yoga studio, in the kitchen, or outside on a walk with family and friends.

  • Project Management​

  • Healthcare Commissioning​

  • Change Management​

  • Training​

  • Research and Analysis

Jacquelynn Chong


Arytha Cervania

Executive Assistant

Dr Kristine Battye


Dr Kristine Battye is a public policy consulting specialist in policy analysis, program evaluation and strategic advice to governments and non-government organisations.

As an applied researcher, Kristine understands research methodology, tailoring it to the real-world requirements of program evaluation, needs assessments, service and program modelling and re-design.

Dr Battye has extensive experience across the health landscape and has designed, led and conducted projects at the national, state-wide, regional and local level since the establishment of the consulting firm in 2001.

Kristine has significant experience in qualitative and quantitative research design, information synthesis and analysis and development of innovative models and solutions in regional, rural and remote settings.

She is a highly effective presenter and a skilled facilitator. Kristine has strong interpersonal skills and the ability to engage with, and form relationships across tiers of government, and at community level.

  • Policy analysis 

  • Program evaluation 

  • Strategic advice 

  • Needs assessments 

  • Service and program modelling

  • Rural and remote settings

Dr Kristine Battye


James Aker


James is an experienced independent healthcare consultant who specialises in delivering complex programs of transformation. Recognised for his ability to cultivate effective and productive working relationships across boundaries, James has worked with leading consulting, technology firms, the UK government and a wide range of NHS organisations​​

James has led a program of work with the Department of Health, Health Education England, the NHS Trust Development Authority, providers and commissioners to improve workforce efficiency across the NHS in England. James has worked with leading consulting, technology firms, governments and a wide range of NHS organisations. James is currently working at Monitor as Senior Implementation Manager, a system-wide advisory role to help the NHS address chronic staffing shortages​. ​

James received an MSc in Healthcare (Professional Issues) from the University of Exeter. ​

Outside of work, James enjoys organising events to bring like-minded people together through shared interests. These range from business networking events to social gatherings and ski trips. He is a supporter of the Royal National Lifeboat Association, and Trustee and Honorary Secretary of the Abbeyfield, Chelsea and Fulham Society.

  • System leadership​

  • Healthcare strategy and planning​

  • Performance management​

  • Implementing technology solutions​

  • Transformation program delivery

James Aker


Tim Blake


Tim Blake is the Managing Director of Semantic Consulting, a consultancy that aims to lead digital change in healthcare. ​

Tim is a passionate, innovative and values-centered leader with a desire to align business outcomes with strategy and delivery. He has the ability to deliver complex change programs and succinctly articulate the impact of new and disruptive technologies on business strategies and operating models.​

He is a recognized leader and team builder, with over 20 years experience in the UK, US, Asia Pacific and Australia. He has previously worked at PwC, the Tasmanian Department of Health and Human Services, NSW Health, Oracle and SAP.​

Tim has extensive experience developing digital health strategies and digital health innovations. He has experience in health informatics, medications management, precision medicine and pharmacogenomics.​

He is a passionate advocate for engaged patients and carers and believes that both have a large role to play in the redesign of the health system to meet the needs of health consumers in the 21st century.​

  • Digital Health​

  • Digital Change​

  • Digital Disruption​

  • Health Informatics​

  • eHealth​

  • Change Management​

  • Digital Health Consumer Devices

Tim Blake


Luke Arnold


Luke has more than 15 years of experience in employing sophisticated qualitative and quantitative epidemiological research tools to identify population needs, derive strategy and implement solutions. Luke is passionate about translating academic and research insights into meaningful outcomes for populations.

Luke is an experienced commissioning professional and has managed the commissioning process for $39million of government funding over 3 years, including strategic planning, procurement, contract management, monitoring and evaluation. He has extensive data governance and analytics experience and led the development of strategic frameworks for a Primary Health Network serving more than 1 million citizens.

He has strong quantitative and qualitative data skills. He has led analysis to forecast health needs to inform population health planning strategy, led a research project evaluating general practice diabetes management outcomes and published more than 20 articles in leading peer-reviewed journals specialising in data linkage and epidemiological analyses for chronic diseases in vulnerable Australian, Chinese and North American communities.

Luke has worked closely with providers in the primary healthcare space, including disability providers through the entire commissioning cycle.

Luke has a PhD in Epidemiology from the University of Queensland and a Master’s in Public Health with Distinction from the University of Wollongong.

  • Commissioning strategy development
  • Qualitative and quantitative data collection, management and analysis
  • Translating meaningful insights from health data analysis
  • Data governance and data literacy
  • Stakeholder engagement and relationship management
  • Change management
  • Program and project management

Luke Arnold


Lawrence Donaldson


Lawrence Donaldson is a Director at Rebbeck Consulting with an extensive background in health service commissioning and system reform across a number of Australian states. His multi-sector experience includes acute teaching hospitals, regional hospitals, general practice, primary care, chronic disease care, aged care and mental health. Lawrie has qualifications in Health Administration and Informatics.

He recently worked in executive and senior management roles in a regional PHN and a Melbourne Medicare Local. Lawrie is a highly experienced and energetic health service leader and management generalist with a strong belief in the benefits that can be obtained by purposefully modernising our health system. He has a particular interest in improving the health outcomes for people living in regional, rural and remote areas.

  • Health System Re-design
  • Commissioning
  • Whole System Reform
  • Healthcare Systems Integration
  • Rural Health Sustainability
  • Workforce Sustainability
  • Health Informatics

Lawrie Donaldson


Stuart Gordon


Derek Felton


Derek is a highly experienced commissioning and change management specialist with 35 years experience in the development, management and implementation of strategies for driving performance management in the health and care.​

Derek has brought inspiration, creative thinking and personal drive to address the many strategic challenges facing health systems. With a background in health informatics and analytics, he is passionate about the opportunities for health reform through demand-side as well as supply-side levers and system-wide change management. ​

Derek is a recognised and trusted advisor on health care policy development and implementation. He played a formative role in the introduction of advanced commissioning techniques from the USA and Europe into the NHS and personally led the reform of the Wigan health system which was in ‘special measures’ in 2010 and is now recognised as a health system exemplar.​

Derek was instrumental in the design of a Commissioning and Accountability Model in Manitoba, Canada. Derek was awarded the UK Managing Consultancy Association Change Management Consultant of the Year Award for commissioning and health improvement.​

Derek previously led EY’s UK commissioning practice.

  • Health system reform​

  • Commissioning​

  • Health policy analysis​

  • Organisational and leadership development​

  • Outcomes and results management​

Derek Felton


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210/117 Old Pittwater Road
Brookvale NSW 2100

United kingdom

200 Railway House,
14 Chertsey Road, Woking GU21 5AH

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